At Shimoh, we ensure every order is packed with care and delivered to you smoothly. Please review the shipping guidelines below.
1. Order Processing Time
- All orders are processed within 1–3 business days.
- Orders placed on weekends or public holidays are processed on the next working day.
- After processing, your order is handed over to our delivery partner.
2. Delivery Timeline
- Standard delivery across India takes 7–10 business days, depending on your location.
- Remote or non-serviceable areas may require additional time.
- Delivery timelines may vary during festive seasons, sale events, or due to unforeseen courier delays.
3. Shipping Charges
- Free shipping on all prepaid orders within India.
- Cash on Delivery (COD) is not available.
4. Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate.
If delivery fails due to incorrect details or repeated customer unavailability, re-shipping charges may apply.
5. Damaged or Tampered Packages
If your package appears opened, damaged, or tampered with, please:
- Do not accept the package, and
- Notify us immediately at contact@shimoh.com
6. Contact Us
For any shipping-related questions, reach us at:
📧 contact@shimoh.com
