This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.shimoh.com (“the Site”).
The Site is owned and operated by OSHIMOH GAIA Private Limited.

Information We Collect

1. Device Information

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also gather information about:

  • Pages or products you view
  • Search terms or referring websites
  • How you interact with the Site

We collect Device Information using:

  • Cookies – small data files stored on your device
  • Log files – track actions on the Site such as IP address, browser type, timestamps
  • Web beacons, tags, pixels – small files used to understand browsing behaviour

2. Order Information

When you place or attempt to place an order on the Site, we collect:

  • Name
  • Billing and shipping addresses
  • Payment details
  • Email
  • Phone number

Together, Device Information and Order Information are referred to as “Personal Information.”

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill your orders
  • Manage payments and shipping
  • Send order confirmations and updates
  • Communicate with you regarding your purchase
  • Monitor orders for potential risks or fraud

We use Device Information to:

  • Detect potential risks or fraud
  • Improve and optimize the Site
  • Generate analytics on browsing behaviour
  • Understand how customers navigate the pages

Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers who support our website operations.

For example:

  • We use WordPress and WordPress plugins to operate the website and manage orders.
  • Some plugins may collect or process data related to analytics, payments, or security.
  • We may use Google Analytics or similar tools to understand how users interact with the Site.

We may also share information:

  • To comply with applicable laws
  • To respond to lawful requests
  • To protect our rights, safety, and operations

(Targeted advertising has been removed as requested.)

Do Not Track

Please note that we do not change our data collection practices when a “Do Not Track” signal is received.

Your Rights

If you are a resident of the European Union, you have the right to:

  • Access the personal information we hold about you
  • Request correction, updates, or deletion
  • Request limitations on how your data is processed

Your data may be transferred outside of Europe, depending on where our hosting and service providers operate.

To exercise your rights, please contact us using the details below.

Data Retention

We retain Order Information for our records unless you request deletion.

Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

📧 support@shimoh.com