1. What is Shimoh?
Shimoh is a conscious vegan brand creating USDA-certified, plant-based leather bags and accessories. Our products are made from cactusextracts, sugarcane, and other flora and fauna, blending energy, love, and thoughtful design.
2. Are Shimoh bags vegan?
Yes! All Shimoh bags and accessories are 100% vegan, cruelty-free, and made from plant-based leather alternatives.
3. What materials are used in Shimoh bags?
Our bags are crafted from USDA-certified plant-based leather, including cactus extracts, sugarcane, and other sustainable flora and faunasources.
4. How do I care for my Shimoh bag?
Store in the provided dust bag.Avoid overloading, direct sunlight, and moisture.Clean with a soft, dry cloth.For climate-specific tips, refer to our Product Care Guidelines.
5. Are Shimoh bags suitable for travel and work?
Absolutely! Our collection includes travel-friendly, work-ready, and everyday bags, designed to be stylish, functional, and versatile.
6. Do Shimoh products come with a warranty?
Yes! We offer a lifetime warranty against manufacturing defects in plant-based leather. Damage from misuse, environmental exposure, or third-party repairs is not covered.
7. Can I return or exchange my Shimoh bag?
Returns are accepted only for defective or damaged items.
Contact us within 7 days of delivery with photos for assessment.
Approved items may be replaced or repaired.
8. How long does shipping take?
Shipping timelines vary by location across India. Once dispatched, tracking details will be shared via email or WhatsApp.
9. Can I cancel my order?
You can request cancellation within 24 hours of placing the order, before processing.
Refunds are at Shimoh’s discretion.
Shimoh may also cancel orders due to stock issues, pricing errors, or payment problems.
10. How do I contact Shimoh?
For any questions about orders, products, or policies:
Email: contact@shimoh.com
WhatsApp/Phone: +91 8130784283
